*Update* Herbal Essence Free Mani/Pedi

I picked up two specially marked bottles of Herbal Essence products (Color Me Happy Shampoo & Conditioner) and went to the H.E. website to get the skinny on the deal. I had to go to another page, tlc-rewards.com, and enter the UPC codes off of both bottles. When i did so, it first came back telling me that both numbers were not eligible for the offer. I sat here scratching my color treated head for a moment, because there is a big HUGE advertisement on the front of both bottles. As it turns out, they are only interested in the main and bigger printed number, directly below the bar code. Not so much the 2 smaller corner numbers that flank the main one.
Anyhoo, once it accepted both UPC's, it instructed me to download and print a pdf redemption form. As it turns out, you need to mail this form in along with your ORIGINAL receipt. No copies accepted. So, if you are purchasing, say a new plasma, and your shampoo & conditioner all in one trip, your best bet is to make them separate purchases. Luckily, my receipt is a mish-mosh of baby formula, mascara and Windex. I'm not having anxiety about giving up the original.


Now I'll take a moment to be a bit of a Debbie-downer. TLC Rewards is a "concierge" service for other companies wishing to run these types of promotions. When I was in the hospital after having Caleb, (my just-turned-one year old. *sniff*) I received a gift diaper bag from Similac, full of samples and coupons. Along with all the loot, was a voucher from Similac, for a promotion run thru this TLC company, and it was meant to treat me to some pampering. The rewards varied from haircut to massage. I chose a massage, OF COURSE, and called the 800 number to set it all up. They said they would call me with a list of participating salons. Weeks went by. I called back. I got a pre-recorded message saying that TLC was very busy and re-organizing their system and to try back 2 MONTHS LATER! As I'm sure they'd anticipated, i got too busy with my newborn, and then eventually lost the voucher. boo hoo. So i'm hoping to have a better experience this time, but I thought I'd pass on the dirt I have on this fantastic concierge service. < / sarcasm>